Do you give legal advice?

No. We explain what the letter says and help you with the normal administrative steps. For legal advice we refer you to a lawyer or legal-aid organisation.

Can you help with a fine or a payment demand?

We can explain the letter, the deadline and the payment or objection options. Whether an objection succeeds is decided by the organisation.

Can I send a photo of the letter?

Yes, you can send it in advance so we can prepare. We still go through it with you in person.

What if the deadline is very close?

Tell us straight away. We look at it as quickly as we can, but we cannot promise that a passed deadline can be repaired.

Government Letters

We explain official Dutch letters in plain language and help you respond.

Letters from the Belastingdienst, gemeente, UWV, CJIB, DUO or an insurer are written in formal Dutch and often have a deadline. Not understanding one can cost you money.

We read the letter with you and explain in plain language what it says, what is being asked and what the deadline is. Then we help you prepare a response or the next step.

We explain and assist — we are not lawyers and do not give legal advice. If your case needs a lawyer or an official legal-aid organisation, we say so honestly.

What this service includes

Reading and explaining the letter in your own language
Explaining the deadline and what happens if you do nothing
Help preparing a reply, form or objection where that is the normal procedure
Calling or writing to the organisation together with you
Sorting several letters and explaining which one matters first

Documents to bring

The letter or letters themselves (paper or a clear photo)
Passport or ID card
BSN
Any earlier letters about the same subject
DigiD, if the reply has to be sent online

Depending on your personal situation, extra documents may be needed. We tell you what to bring before we meet.

How it works

01
Send or bring the letter
Show us the letter and tell us what worries you.
02
We explain it
We go through it line by line in your language.
03
We plan the response
We explain the options and the deadline.
04
We help you respond
We help you send the reply or make the call.

Questions about this service

Something else? Send us a WhatsApp or Instagram message. We answer in your language.

Other services

Income Tax Return€50 / 1 tax year Zorgtoeslag (Healthcare Allowance)€30 / 1 tax year DigiD€40 Municipality Assistance€40 Health Insurance€40 Bank Account Assistance€50 / hour

See all services and prices

This page is general information from NL Assist, not legal or tax advice. Rules and amounts are set by the Dutch government and can change. We always check the official requirements for your own situation.

Contact

Book an in-person appointment

Send us a WhatsApp, Instagram or email message. We answer in your language.

+31 6 2043 3030

Instagram

@nlassistcom

info@nl-assist.com

Home visits

€10 within 10 km, then €0.50/km. We come to you.

Evening & weekend

We can meet after work or on weekends.