Bank Account Assistance
We go with you to the bank and translate during the appointment.
A Dutch bank account (IBAN) is needed for your salary, your rent and for payments from the Belastingdienst.
Every bank sets its own conditions for opening an account, and they can ask for identification, a BSN and proof of address. Which bank accepts your situation can differ.
We prepare the appointment with you, come along and translate, and explain the forms and the online banking afterwards.
What this service includes
- Checking which documents the bank asks for
- Making the appointment
- Coming with you and interpreting during the appointment
- Help with the forms and identification
- Setting up online banking and the app
- Help with a bank letter, card problem or payment question
Documents to bring
- Passport, ID card or residence permit
- BSN
- Proof of your Dutch address (registration or rental contract)
- Employment contract or income proof, if the bank asks for it
- Your phone, for the banking app
Depending on your personal situation, extra documents may be needed. We tell you what to bring before we meet.
How it works
- 01
Contact us
Tell us what you need: a new account or help with an existing one.
- 02
Preparation
We check the bank's conditions and collect your documents.
- 03
At the bank
We go with you and translate the whole appointment.
- 04
After
We set up the app and explain how to use the account.
Questions about this service
Something else? Send us a WhatsApp or Instagram message. We answer in your language.
This page is general information from NL Assist, not legal or tax advice. Rules and amounts are set by the Dutch government and can change. We always check the official requirements for your own situation.
Book an in-person appointment
Send us a WhatsApp, Instagram or email message. We answer in your language.
Home visits
€10 within 10 km, then €0.50/km. We come to you.
Evening & weekend
We can meet after work or on weekends.