Privacy Policy
We handle personal documents every day and treat them with care. This page explains, in simple language, what happens with your information.
What we collect
Only the information you send us yourself: your contact details and the documents needed for the service you request, such as letters, payslips or insurance details.
Why we use it
Your data is used solely to deliver the service you asked for — for example filing a tax return, applying for healthcare allowance or explaining a government letter.
Sharing
We share data with Dutch institutions only when it is required to complete your request, and only with your agreement. We never sell personal data.
Retention
Documents are kept only as long as needed for your case and any legal retention obligations, then deleted. You can ask us to delete your data at any time.
Your rights
You can request access to your data, correction of mistakes, or deletion. This page is maintained by NL Assist and is informational, not legal advice.
Questions
Write to us at info@nl-assist.com.