NL Assist

Cookie Policy – NL Assist

Last updated: 04 August 2026

1. Introduction

This Cookie Policy explains how NL Assist uses cookies and similar technologies on our website, what types of cookies we use, and how you can manage your preferences.

2. What Cookies Are

Cookies are small text files placed on your device when you visit a website. They allow a website to remember information such as your language choice or your cookie preferences.

Similar technologies, such as local storage in your browser, may be used for the same purposes. In this Cookie Policy, we refer to all of them as cookies.

3. Legal Basis

Essential cookies are processed because they are necessary for the operation, security and proper functioning of the website.

Analytics and any other non-essential cookies are only placed after you have given your consent, where required by applicable law.

4. Essential Cookies

Essential cookies are necessary for the proper functioning of the website. They are used to:

  • remember the language you selected;
  • remember your cookie preferences;
  • keep the website secure and available;
  • remember form submissions where necessary;
  • protect against misuse and security threats.

These cookies do not track you across other websites and cannot be switched off, because the website cannot function correctly without them.

5. Cookie Duration

Some cookies are deleted automatically when you close your browser (session cookies), while others remain on your device for a limited period (persistent cookies). The duration depends on the purpose of the cookie.

6. Analytics Cookies

Analytics cookies help us understand how many people visit the website and which pages they use, so we can improve our information.

Analytics cookies are only placed and analytics scripts are only loaded after you have given your consent. If you reject them, no analytics cookies are placed and no analytics script is loaded.

7. Marketing Cookies

Marketing cookies would be used to show advertisements or measure advertising results.

NL Assist does not currently use marketing cookies. If marketing cookies are added in the future, they will only be placed after you have given your consent, and this Cookie Policy will be updated.

8. Managing Your Cookie Preferences

When you visit our website for the first time, you can accept all cookies, reject non-essential cookies, or open the preferences panel and choose per category.

Rejecting is as easy as accepting: both options are offered with equal prominence and a single click, and no non-essential cookies are placed until you actively consent.

You can change your choice at any time using the "Cookie preferences" link in the footer of every page.

You can also delete or block cookies through your browser settings. Blocking essential cookies may affect how the website works.

Information about managing cookies in common web browsers can be found through your browser's own help or support pages.

9. Withdrawing Your Consent

You may withdraw your consent at any time by opening "Cookie preferences" in the footer and rejecting non-essential cookies.

After withdrawal, no further non-essential cookies are placed and non-essential scripts are no longer loaded. Cookies that were already placed can be removed through your browser settings.

Withdrawing your consent does not affect the lawfulness of any processing carried out before your consent was withdrawn.

10. Google Consent Mode

This website uses Google Analytics together with Google Consent Mode v2 to respect your cookie preferences.

When you visit our website, your consent choice is communicated to Google services through Google Consent Mode v2.

Until you provide consent, Google Analytics operates in a limited mode and does not use analytics storage where consent is required.

If you consent to analytics cookies, Google Analytics may collect information in accordance with your preferences.

You can change or withdraw your consent at any time through the "Cookie Preferences" link available in the footer of the website.

Google Consent Mode v2 helps ensure that Google services respect your cookie choices while allowing the website to function correctly.

11. Changes to this Cookie Policy

NL Assist may update this Cookie Policy from time to time to reflect changes in legislation, technology or the services used on this website.

The latest version will always be available on this page.

12. Questions

If you have any questions about this Cookie Policy or about the processing of your personal data, please contact us.

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